PORT TO LIFECELL BY KEEPING YOUR NUMBER
With MNP in Ukraine, your number belongs to you, rather than operators!
Mobile Number Portability (MNP) is porting your mobile number along with the code to another operator. If the number starts with 067, 097, 066, 050 or any other code, it will remain the same after it's ported.
If you are in doubt, whether you should port, you can compare your operator's (Vodafone, Kyivstar) tariffs to lifecell's tariffs and your doubts will be dispelled😊
For subscribers of Vodafone!
Before submitting an application, make sure that you do not have the Number reservation service connected: dial *181*9#. To deactivate the service, dial *181*8#
Advantages in lifecell
Special price by porting
Choose a tariff with up to 40% benefit
after the number is ported
Free internet sharing
Share your mobile internet
via devices without limits
4.5G* mobile internet
Use mobile Internet from lifecell
*4.5G statement means LTE Advanced Pro standard which belongs to the 4th communication generation (4G). To provide 4th generation communication services, lifecell LLC uses radio equipment that meets the 13 and 14 3GPP releases, i.e., the requirements of the LTE Advanced Pro standard. More information on the terms of service can be found on lifecell.ua, 0 800 20 5433 (free within Ukraine), 5433 (free within lifecell network), lifecell sales outlets.
How does number portation work?
Mobile Number Portability (MNP) is a service that provides keeping the number while changing the operator.
Now you can port your number to lifecell from any mobile operator in Ukraine and keep your number (including the code). It means that if your number starts with 067, 097, 066, 050 or other codes, these digits will remain the same.
The same number with advantageous tariff!
Your number remains with you, so you:
don't have to worry about registering new accounts
use banking without extra trouble
remain connected to your family, friends, and colleagues with the number they are familiar with
keep the histories related to your number
Well then, let's compare the tariffs so that you can choose the best option?
How to port your number to lifecell?
More on porting
Identification and application
You can apply online or at a lifecell store. If your number is not identified (registered), i. e., is not attached to your passport details, you can do it when submitting the application, using the QES/BankID and your identification document. The data in the application must coincide with the details in the document used for identification (registration) of your number.
Getting lifecell SIM card
Please choose a way convenient to you:
Online
Buy any lifecell starter package (including the "SUPER PACKAGE" ) and enter new SIM card details here on the site (online portability) before the date of porting. The number will be ported to this card. If your smartphone supports eSIM, you can choose eSIM during online portability for FREE and port your number to it. Please check if your smartphone supports eSIM technology by the link
In a lifecell shop
Get SIM card in a lifecell shop when applying or no later than 3 hours before porting time selected in the application. The number will be ported to this card. You must have a phone with the active SIM card, the number of which you want to port. The confirmation code will be sent to this number.
Preparing your SIM card for portability
Insert the lifecell SIM card into your phone before porting the number you've chosen in the application. We'll inform you in advance.
If you've failed to get the lifecell SIM card by this time, the portability will be suspended until next business day. The new date and time will be notified in an SMS message.
New option!
Online Number Portability
After your application is approved, port your phone number on the lifecell SIM card here at the website.
This is convenient in cases if:
- there is no lifecell shop nearby
- you prefer buying a lifecell starter package at any point of sale than picking up a SIM card in the shop
- you prefer ordering the lifecell start package online with delivery
- you already have a new non-activated lifecell SIM card
- your smartphone supports eSIM technology and you prefer porting your number on the digital SIM card. eSIM for you is FREE OF CHARGE at that. Check if your smartphone supports eSIM technology
PORT TO LIFECELL NOW!
FAQ
Mobile Number Portability (MNP) - is a porting service (subscriber transfer) from one
mobile operator to another
with keeping
the full preservation of the number. It means that all the digits, along with what we
now call the code, will remain
unchanged.
Finally, the number you are staying with for a long time will not belong to the
operator, but to you.
It's free. In addition, you will get a special price for separate tariffs when the
number is ported.
-
Apply for porting the number to lifecell.
The application can be submitted online on the operator's website or in person in a branded lifecell shop.
If you are identified by the current operator, you can immediately apply for porting the number to lifecell.
If you are not identified by the current operator, you can identify yourself in the lifecell network before submitting the application online (using QES or BankID) or visit a lifecell shop for identification and to apply for portability.
For identification in a lifecell shop and personally applying for the number portability, you need to have an identity document with you and the active number which you want to port.
-
Choose how you would prefer to get a new lifecell SIM card your number will be ported to.
You can get a new SIM card for free in the nearest lifecell shop or buy any lifecell starter package and enter data of the new SIM card here on the website (online portability). If your phone supports eSIM technology, you can choose eSIM for free during online portability and port your number to it. Find out if my phone supports eSIM.
Yes, you do. It can be a common lifecell SIM card or a free digital eSIM, if your
smartphone supports this technology.Find
out if my phone supports eSIM.
Choose a method convenient for you:
- buy any starter package in a supermarket or other points of sale
- buy online on shop.lifecell.ua Starter packages
- get it for free in the nearest lifecell shop when your application is approved
- get a free eSIM if your smartphone supports this technology
This is a quick number portability here on the website. When your application is
approved, in the "Check the application status" section, you will have access to the
form for self-entering data of the lifecell SIM card (or eSIM) your number will be
ported to.
You need to have a new non-activated lifecell SIM card. This can be the Universal
starter package, where you need to choose a tariff plan after its activation, or another
one that includes the tariff plan on terms of which you will be served once the number
is ported. If your device supports eSIM, you can choose eSIM during online portability
and port your number to it.Check
if my phone supports eSIM.
Yes, you can, if this SIM card is new and NON-ACTIVATED, and its
activation is free
(i.e., no top-up is required to activate it). Once your application is approved, you can
port your number to this SIM card ("Check the application status", "Online
portability").
Yes, you can.
Since all 3 steps are completed:
- you applied, and your application was approved by the current operator;
- you got a new SIM card in the lifecell shop or entered data of any non-activated lifecell SIM card on the website (online portability);
- you inserted your SIM card into the phone (or preactivated eSIM) at the time selected while applying. Even if you didn't do this last step - your number would be ported anyway at the time selected while applying.
For all subscribers, who use mobile number portability service, the cost of service packages for 4 weeks will be reduced up to 40% lower compared to a usual cost in the next tariff plans: Simple Life, Smart Life, Free Life, Platinum Life, Free Life. Region, Dzvinkiy BEZMEZH, Internet BEZMEZH. More details are on the web site: lifecell.ua.
This procedure is necessary to prepaid subscribers to attach
their number to their name and have every right to retain the
number when changing the operator.
If you are not identified by the current operator, you can identify yourself in the lifecell network before applying online (using EDS or BankID) or visit a lifecell store for identification and apply submission for the porting.
For identification in the lifecell store and personally submit an application for number portability, you need to have an identity list with you and the active number that you want to port.
Yes, there are a number of reasons why the
current operator or
system may refuse to port
the subscriber's number to lifecell.
- the identification status is indicated incorrectly when submitting an application;
- the number is identified to another person;
- the transfer application contains incomplete or inaccurate data;
- the provision of services was terminated for reasons stipulated by law (fraud and others).
- the last number porting was less than 30 days ago;
- the subscriber has applied for number porting to several mobile operators.
Make sure you indicate the identification status with the current operator correctly. If
you are identified by the current operator, make sure that your full name was entered
correctly during identification.
- If the number porting is denied due to the fact that less than 30 days have passed since last porting, just wait.
- If the refusal is due to the fact that you submitted application for number porting to several operators, it means that the application has been declined in all cases. Pick lifecell and port your number to it.
To do identification, one of the documents listed below is necessary to be introduced:
- passport of the citizen of Ukraine;
- passport of the citizen of Ukraine for travelling abroad;
- diplomatic passport;
- service passport of Ukraine;
- seafarer’s identity certificate;
- crew member certificate;
- identity certificate for return to Ukraine;
- temporary certificate of the citizen of Ukraine;
- driving license;
- identity without citizenship to travel abroad;
- residence permit;
- permit for permanent/temporary residence;
- migration card;
- refugee certificate;
- refugee travel document;
- identity of a person who requires additional protection;
- travel document of the person to whom additional protection is provided;
- the registration number of Ukraine taxpayer's card.
Please note that the concept of EDS has changed to QES, that is, a qualified electronic
signature. You can get QES in PrivatBank, in Diya app and in other qualified trust
service providers (QTSP). To get an electronic signature online and free of charge, you
need to be a client of PrivatBank and a user of the Privat24 online banking system.
When dialling a ported number (including one ported to
lifecell), subscribers will hear an automatic voice message.
In the world, it is believed that retaining the subscriber's number when changing the operator is a legal right of the consumer and a sign of healthy competition in the telecommunications market. At the moment, this service is available in more than 80 countries.
In Ukraine, people have been waiting for MNP for 9 years. Lots of people worked hard for each of us to finally be able to change the mobile operator quickly, easily, and for free in 2019.
The number is your personal information, and nobody except you has the right to use it. With the advent of MNP in Ukraine, you can finally take away from the operators what should only belong to you.